Understanding Your CCA Bill

 

Understanding Your CCA Bill

 

As a Community Choice Aggregator (CCA) customer, you will continue to receive your bill from SDG&E. This bill includes charges from SDG&E, as well as charges from your CCA provider — either San Diego Community Power (SDCP) or Clean Energy Alliance (CEA).

  • Since your CCA provider now buys electric power for you, your bill includes electric generation charges from your CCA provider.
  • While your bill still includes an “Electric Generation” section from SDG&E, these charges are offset with a credit and are not reflected in your total bill. Therefore, you will only be charged for electric generation from your CCA provider.
  • Your bill will continue to include charges from SDG&E for electric delivery and other services that provide you with safe and reliable energy.
  • If you receive natural gas service from SDG&E, your bill will also include costs related to natural gas service and generation.

Below are summarized sections of the consolidated SDG&E and Community Choice bill:

Not an actual bill. For illustrative purposes only.

  1. SDG&E Account Information You will need this information whenever you contact SDG&E or your Community Choice provider.

  2. Amount Due includes all your current and past due charges, including charges from your Community Choice provider, and corresponding payment due date.

  3. Summary of Current Charges  shows the charges billed for electric delivery (SDG&E) in the current billing period, as well as the total electric generation charges provided by your Community Choice provider.

Not an actual bill. For illustrative purposes only.

4. Your Community Choice Provider  name and contact information
is listed here.

Not an actual bill. For illustrative purposes only.

5. Detail of Current Charges  provides specific details on what SDG&E charges to deliver electric energy to your home or business. This section includes:

  • Electricity Generation which represents what we would have charged you if we were providing your electric generation. This amount is credited on your bill.
  • The Power Charge Indifference Adjustment (PCIA) which is a charge that all SDG&E customers, including CCA customers, pay to recover costs of legacy contracts.

Not an actual bill. For illustrative purposes only.

6. Community Choice Aggregation (CCA) Electric Generation Charges  is where you can find the detail of charges provided by your Community Choice provider during this billing period. For questions regarding these charges, contact your Provider.

Understanding your billing and usage in My Account

You will have access to portions of your billing and usage data through SDG&E’s My Account and mobile app to help you manage and keep track of your energy use and costs. Additionally, you will still be able to view your SDG&E billing and usage history prior to your transition to your Community Choice provider.

Below are helpful highlights of your SDG&E My Account features:

1. Projected Bill will be available on your Home Page. Note that bill forecasting calculations use SDG&E electric generation costs as a proxy and do not reflect actual CCA costs. To view or download your actual bill statement, simply click on View Bill where you can choose to view or download your bill.

For illustrative purposes only.

2. Compare Bills on your Home Page will give you the ability to compare your monthly costs so that you can see how your energy management actions have been helping. The costs are broken down by your Provider and SDG&E charges, as well as required taxes and fees.

For illustrative purposes only.

​​​​​​3. Usage Info in your Usage dashboard provides:

  • Usage view where you can see up to 13 months of usage data
  • Usage history by monthly, daily or hourly view

If you are on a Time-of-Use pricing plan, you will be able to see how much energy you’ve used during your plan’s Peak periods.

For illustrative purposes only.

4. Notification and Alerts  are helpful tools you can set in your Account view under Notifications Settings. Sign up to be notified for emergency and outage information and payment reminders, as well as energy cost and use thresholds.

For illustrative purposes only.