COVID-19 Update

Community Resource Centers for areas affected by Power Shutoffs

If we anticipate the power to be off for an extended period, we may open Community Resource Centers in affected areas. These facilities are places residents can go to get water and snacks, charge their phones, and get up-to-date information on outages.  If we open any of the Community Resource Centers, we’ll notify customers in affected areas about these resources and corresponding hours of operation.

We normally alert customers in affected areas by phone. Customers who sign up for outage notifications will also be contacted by their choice of phone, email and/or text. Our website, social media platforms, and news media outlets will also be used to broadcast information about areas affected by Power Shutoffs and resources available.

Community Resource Centers offer water, snacks, phone charging, ice, water trucks for livestock (residents should bring their own vessel for transporting water), and up-to-date information on outages.