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Get 30% or more off your energy bill

For many, meeting everyday needs isn’t easy. And during this challenging time, it may be even more difficult to pay your bills. For those customers, we offer several assistance programs, like CARE and FERA, that provide monthly discounts on your energy bill. Learn more about these programs.

CARE

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CARE Program Overview

The California Alternate Rates for Energy (CARE) program can provide you with a discount on your monthly energy bill (electricity and gas).

If you’re currently receiving public assistance, or you’ve recently lost your job, you may qualify for this discount. Even if you are receiving unemployment benefits, your household income as of today may qualify you to receive 30% or more off your bill. See if you qualify.

It’s quick and easy to apply online, no documentation is needed. Plus, your information is kept private. We will not share any of your personal information with third parties.

Once approved for the program, you’ll receive your discount for two years. After two years, you’ll have to renew your application to make sure you still qualify. For families on a fixed income, renewal is every four years.

FERA Program Overview

The Family Electric Rate Assistance (FERA) program offers households of 3 or more people an 18% discount on their monthly electric use. Qualification is based on total household income. If you don’t qualify for CARE, we will automatically check to see if you qualify for the FERA discount. There’s no need to apply for this program separately. One applications covers both programs!

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Who Qualifies?

To receive the CARE discount, you must already participate in certain public assistance programs or meet the income guidelines. If you do not qualify for the CARE program, we will automatically check to see if you qualify for FERA, which provides an 18% monthly discount on electric use for families of three or more.

Public Assistance Programs:
  • Bureau of Indian Affairs General Assistance
  • CalFresh (Food Stamps) / SNAP
  • CalWORKs (TANF) or Tribal TANF
  • Head Start Income Eligible (Tribal Only)
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Medicaid/Medi-Cal for Families A & B
  • National School Lunch Program (NSLP)
  • Supplemental Security Income (SSI)
  • Women, Infants and Children (WIC)
Income Guidelines

If you do not participate in the public assistance programs listed above, then qualification is based on your household size and total current household income* (total income of all persons living in your house, condo, apartment or mobile home).

Effective June 1, 2020 to May 31, 2021

Number in Household
 
Total annual household income
CARE program
FERA program

1-2

$34,480

Not Eligible

3

$43,440

$43,441  - $54,300

4

$52,400

$52,401 - 65,500

5

$61,360

$61,361 - $76,700

6

$70,320

$70,321 - $87,900

7

$79,280

$79,281 - $99,100

8

$88,240

$88,241 - $110,300

Each additional member

+$8,960

+$8,960 - $11,200

 

We Have Several Ways to Apply

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Online

Apply online – no additional documents are needed.

SIGN UP TODAY

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Call

You can apply through our automated phone system.

 CALL  1-877-646-5525

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Mail

Download the application and mail it in.

GO TO APPLICATION

Additional Application Information
Other Languages

Find additional details on the CARE program in 12 different languages.

VIEW ADDITIONAL DETAILS

Sub-Metered Tenants

If you live in an apartment building, mobile home park, residential RV park or marina and billed through a landlord, you can apply via the link below.

APPLY ONLINE

Non-Profit Group Living Facilities

Tax-exempt group living facilities, like homeless shelters, hospices or women’s shelter may qualify for CARE.

LEARN MORE

Housing for Agricultural Employees

CARE application for qualified agricultural employee housing facilities.

LEARN MORE

Renewals and Verifications

Once approved, customers must renew their application to the program every 2 to 4 years. For auditing purposes, we may ask customers to provide proof of eligibility.

Renew

Verify Your Eligibility

Rules and Guidelines

Other rules and guidelines for these programs may apply:

  • If you apply to the CARE program as an individual, your name and address must be your primary residence. This does not apply to group homes.
  • If at any point you no longer qualify for the program, you must notify SDG&E.
  • If your energy use exceeds the standards and are considered high use, you may be removed from the CARE program. (Due to the COVID-19 crisis, SDG&E has suspended removing high-use customers from this program.)
  • If you apply, you cannot be claimed on another person’s income tax return other than your spouse or domestic partner.
  • Income is defined as total and current household income* for all persons living in your home, before deductions. You may be asked to verify your income.
  • You will need to renew or re-enroll in the program when requested.

*Total household income is all taxable and non-taxable revenues, from all household members. Income would include, but is not limited to:

  • Wages
  • Salaries
  • Interest
  • Dividends
  • Spousal and child support payments
  • Public assistance payments
  • Social Security
  • Pensions
  • Rental Income
  • Income from self-employment
  • All employment-related non-cash income

Other Assistance Programs

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Energy Savings Assistance Program

When you apply for the CARE/FERA programs, we’ll also see if you qualify for no-cost energy-efficient home improvements.

LEARN MORE ABOUT THIS PROGRAM

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California LifeLine Program

If you’re receiving public assistance, you may also qualify for a phone discount through the California LifeLine Program.

CALL 1-866-272-0349

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Low Income Home Energy Assistance Program (LIHEAP)

This federal assistance program offers help with utility bill payments and energy-related home improvements.

Visit 211sandiego.org for more information.

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Electric Vehicle Assistance Program

Assistance to help purchase or lease a new or used hybrid, plug-in hybrid or electric vehicle. 

LEARN MORE ABOUT THIS PROGRAM

 

Partner Programs

Authorized Outreach Contractor: The Harris Group

Call Center: 1-619-825-9510

Corporate: 1-619-741-4109

Website: https://thgonlineblog.wordpress.com/

CARE Capitation Program

Are you a non-profit interested in becoming a CARE or FERA capitation agency? CARE/FERA capitation agencies are social service organizations that help customers enroll in programs that make them eligible for the CARE discount.

AGENCY APPLICATION