Community Based Organization (CBO) Case Management Pilot Program
The California Public Utilities Commission (CPUC) recently issued a Decision (D. 22-04-037), which provides a framework to establish and operate a Community Based Organization (CBO) Case Management Pilot Program (Pilot).
This Pilot is designed to operate in targeted California communities where, during the first year of the COVID-19 pandemic, electric bills were highest relative to the available resources of the community.
To support these efforts, a statewide map was created to track arrearages and disconnections by zip code and identify nearby CBOs that may able to help customers lower or eliminate their arrearages.
To view the map, please click here.
To learn more about this map, the Pilot, or the proceeding in general, please click here.