Get Payment & Bill Assistance
There are many assistance programs available to help you with your monthly utility bills. Learn more below to see if you qualify. Plus, we offer our customers flexible payment options. Call 1-800-411-7343 to make arrangements.
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Rent and Utility Bill Relief
Programs across San Diego and Orange counties offer assistance with rent and utility payments to renters who’ve been financially impacted by the COVID-19 pandemic.
Monthly Energy Bill Discount
Save 30% or more on your monthly energy bill with our CARE program, based on household size and income.
Medical Baseline Allowance Program
If someone in your home uses a qualified medical device, you can save money with our Medical Baseline Allowance Program.
Federal Utility Assistance
The Low Income Home Energy Assistance Program (LIHEAP) offers help with bill payment, home weatherization and more. Visit 211 San Diego's website for details.
Need More Time to Pay Your Bill?
Our Customer Care Team can help you make payment arrangements. Call us at
1-800-411-7343.
Discount on your Phone Bill
The California LifeLine Program provides discounted phone services to eligible households. Click below or call 1-866-272-0349 to learn more.
Debt Relief
Qualified residential CARE or FERA customers may be eligible for financial assistance to help reduce outstanding account balances.