Get Payment & Bill Assistance

There are many assistance programs available to help you with your monthly utility bills. Learn more below to see if you qualify. Plus, we offer our customers flexible payment options. Call 1-800-411-7343 to make arrangements.  



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Rent and Utility Bill Relief

Programs across San Diego and Orange counties offer assistance with rent and utility payments to renters who’ve been financially impacted by the COVID-19 pandemic.

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Monthly Energy Bill Discount

Save 30% or more on your monthly energy bill with our CARE program, based on household size and income.

See if you qualify

Medical Baseline Allowance Program

If someone in your home uses a qualified medical device, you can save money with our Medical Baseline Allowance Program.

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Federal Utility Assistance

The Low Income Home Energy Assistance Program (LIHEAP) offers help with bill payment, home weatherization and more.  Visit 211 San Diego's website for details. 

211 San Diego

Need More Time to Pay Your Bill?

Our Customer Care Team can help you make payment arrangements.  Call us at

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Energy-Efficient Home Improvements

Qualify for free, energy-efficient home improvements.

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Discount on your Phone Bill

The California LifeLine Program provides discounted phone services to eligible households. Click below or call 1-866-272-0349 to learn more. 

See if you qualify

Debt Relief

Qualified residential CARE or FERA customers may be eligible for financial assistance to help reduce outstanding account balances.

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