Medical devices in your home?
We may be able to help.

If you need certain medical equipment in your home, our Medical Baseline program provides additional energy at the lowest price to help you save money on your energy costs.

Medical Baseline

No one chooses to be dependent on electrical equipment for their well-being. But, if you or someone in your household has a qualifying medical condition or have certain medical device such as a dialysis machine, electric wheelchair, apnea monitor, pacemaker, or others, electricity is essential. See if you qualify today and while you’re at it, protect your health and safety by updating your contact information at You’ll receive advance notifications if hazardous conditions result in a Public Safety Power Shutoff.  


How To Qualify

  • You must have a qualifying medical condition or use qualifying medical equipment. See full list below. 
  • Fill out a "New Application," have it certified by your physician and return it to the address listed on the application.  Due to the COVID-19 pandemic, you currently do not need medical provider certification to enroll.  
  • The person with the qualifying medical condition  must live at the address on the application.  Their name does not need to be on the bill, but the person whose name is on the  bill must sign the application.
  • The medical equipment must be for home-use only. 

Qualifying Medical Devices and Equipment

Compromised immune system or life-threatening illness


Multiple Sclerosis




Air Mattress/Hospital Beds

Apnea Monitors

Breather Machines (IPPB)


Continuous Positive Airway Pressure (CPAP)

Dialysis Machines

Electrostatic Nebulizers

Electric Nerve Stimulators

Hemodialysis Machines

Infusion Pumps

Inhalation Pulmonary Pressure

Iron Lungs

Left Ventricular Assist Devices (LVAD)

Lympha Press Devices

Motorized Wheelchairs

Oxygen Generators

Pacemaker Monitor/Defibrillator

Pressure Pads

Pressure Pumps

Pulse Oximeters/Monitors (must be used with other medical devices, cannot be powered by battery)

Respirators (all types)

Suction Machines

Air filters

Heating pads


Pool or tank heaters

Saunas or hot tubs


Whirlpool pumps

Apply Today

Your application will be processed within 30 days of the date it is received. Please keep a copy for your records. 

The application is also available in other languages: 


Power Outages and Other Emergencies

While we do our best to avoid outages, we cannot guarantee that the power will always be on.  Especially if you live in high fire risk areas.  If your power is out and you  require medical equipment for life support, we recommend the following:

  • If the situation is life-threatening, call 911
  • Make sure we have your most up-to-date phone number and email address. 

To check or update your contact information visit  and follow these instructions:

  • Login to My Account.  If you're new to My Account you'll have to register.  
  • On the home page click on your profile name in top right corner
  • Then click on "My Profile" and update your contact information  
  • You can also call 1-866-463-0070 (Monday - Friday 7 a.m. to 4 p.m.) for help

Updating Your Application

Renewing Your Application

If you're enrolled in the Medical Baseline Program, at some point, you'll be asked to renew your application.  

Non-Permanent Condition

If the doctor certifies the medical condition is not permanent,  we'll require completion of a form self-certifying your continued eligibility for the Medical Baseline Allowance each year and completion of a new application with a doctor's certification every two years

Permanent Condition

If the doctor certifies the medical condition is permanent, we'll require completion of a form self-certifying your continued eligibility for the Medical Baseline Allowance every two years.  If you fall into this group, we'll send you a renewal notice in the mail.

Renew Your Application Now

If you’re enrolled in Medical Baseline and move, your savings does not  automatically transfer with you.  You'll  need to contact us at [email protected]  or  call 1-866-463-0070 Monday-Friday 7 a.m. to 4 p.m.

If the medical equipment is no longer needed, or if the person using it no longer lives at the address where the allowance is given, please contact us at [email protected]  or call 1-866-463-0070 Monday-Friday 7 a.m. to 4 p.m.

Contact Us


Monday-Friday 7 a.m. to 4 p.m.

[email protected]