COVID-19 Update

To keep our customers and employees safe, we have temporarily closed all of our branch office payment locations. Please consider using our alternative payment locations. Also, if you are having trouble paying your bill, don’t hesitate to call our Customer Contact Center at 1-800-411-7343 to make payment arrangements. For more info on what we are doing to help our customers through the pandemic, visit our COVID-19 page.

Online Service Requests

Use our self-service features to instantly generate a copy of your credit history, letter of residency and more. You’ll need your account number to use these features.

Letter of residency

If you are moving or transferring service, you may need a letter of residency for school verification or other purposes.

Request Letter

Letter of credit history

If you are moving or transferring service, you may need to furnish a letter of credit history to establish service in your new community.

Request Letter