Applying for and Renewing Your CARE Discount

California Alternate Rates for Energy (CARE) is a plan just for select low-income customers. Those who qualify receive a discount of 30% or more on their bill every month.

Eligibility is based on your household size and yearly income or by your household participation in certain public assistance programs. You may qualify based on you or a member of your household’s participation in one or more of the following programs:

  • Medicaid/Medi-Cal for Families A & B

  • CalFresh (Food Stamps) SNAP

  • Head Start Income Eligible (Tribal Only)

  • Bureau of Indian Affairs General Assistance

  • Women, Infants and Children (WIC)

  • National School Lunch Program (NSLP)

  • Low-Income Home Energy Assistance Program (LIHEAP)

  • Supplemental Security Income (SSI)

  • CalWORKs (TANF) or Tribal TANF

You may also qualify if your income is below a certain threshold*:

Number of persons in household Maximum combined annual income
1-2 $32,482
3 $40,840
4 $49,200
5 $57,560
6 $65,920
7 $74,280
8 $82,640
Each additional person: +$8,360  
Effective June 1, 2017 - May 31, 2018
 
 
   

 

  • The SDG&E bill must be in your name and the address must be your primary residence.

  • You must notify us if you no longer qualify.

  • You must maintain acceptable usage levels.

  • You may not be claimed on another person’s income tax return other than your spouse.

  • Your total current household income (all income, including housing and military subsidies, for all persons living in your home) before deductions must be within the income levels in the chart for your household size OR your household is receiving benefits from one of the public assistance programs accepted by the program.

  • You must renew your application when requested.

Learn more about CARE requirements:

Start Your Application

After your enrollment, you may be selected to verify your income or participation in certain public assistance programs. We’ll send you a letter requesting that you complete the necessary steps to continue to receive the discount. If you don't respond by the date specified in the letter, your discount won’t be renewed.

You can renew your CARE bill discount through one of the following steps:

  • Renew online
  • Call the automated enrollment number at 877-646-5525.

  • Fax your documents to 858-636-5749

  • Return the document by mail:
    SDG&E CARE
    P.O. Box 129831
    San Diego, CA 92112-9985

The California Public Utilities Commission  requires that CARE recipients who demonstrate high energy use (400% or 600% above baseline) must reapply for their discount every month. If we do not hear from you by the date specified in the letter, your discount won’t be renewed.  

Follow the steps below to renew your bill discount:

  • Provide a transcript of the tax return or IRS verification of non-filing for every adult in the household

  • Each adult in the household is required to provide the most recent IRS transcript of tax return or IRS verification of non-filing. To obtain your free IRS transcript of tax return or IRS verification of non-filing, go to: IRS.gov/Individuals/Get-Transcript, or call 800-908-9946 (select option 2 for your free transcript). If you have income that is not reflected on your transcript, the following documents must also be provided.

Type of Income Required Documents (Additional documents may be requested)
Wages, salary, tips, commissions

Two consecutive paycheck stubs OR Written affidavit from employer for cash wages AND Two recent consecutive bank statements.

SSI, SSP, SSA, SSDI, pensions and annuities, workers compensation, unemployment benefits, foster care, veterans benefits.
Benefit/award letter AND Two recent consecutive bank statements showing the deposits.
 

Family or Monetary Support
 

Letter from person(s) providing support, including name, address, phone number, signature, and monthly or annual amount of support AND Two recent consecutive bank statements showing the amount(s).
 
School grants, scholarships, or other aid
Benefit/award letter OR Two recent consecutive paycheck stubs.
 

Zero income or non-filing
 

IRS Transcript of Tax Return indicating non-filing status for every adult household member AND Two recent consecutive bank statements.
 

Fill out our income validation form

Maintain your energy use below 600% of your baseline, or you will have to take additional steps to continue your discount.

Then send us your application and supporting documents

  • Fax your documents to 858-636-5749

  • Return the document by mail:  
    SDG&E CARE
    P.O. Box 129831
    San Diego, CA 92112-9985

From time to time, we may ask you to verify your income to continue your CARE discount. If you received a letter from us requesting information about your income or your additional assistance programs, you must reapply to continue receiving your monthly bill discount. If we do not hear from you by the date specified in the letter, your discount won’t be renewed.  

Renew your CARE bill discount by printing the CARE renewal document. You can either:

  • Fax your documents to 858-636-5749

  • Return the document by mail:  
    SDG&E CARE
    P.O. Box 129831
    San Diego, CA 92112-9985