Customer Protections & Eligible Assistance Programs

We understand everyone's situation is different. Please answer the questions below to see eligible customer programs and understand how the upcoming program changes may affect you. All answers are anonymous.

Are you a current CARE or FERA customer?
Are you currently enrolled in any of the following assistance programs?
  • Bureau of Indian Affairs General Assistance
  • CalFresh (Food Stamps) / SNAP
  • CalWORKs (TANF) or Tribal TANF
  • Head Start Income Eligible (Tribal Only)
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Medicaid/Medi-Cal for Families A & B
  • National School Lunch Program (NSLP)
  • Supplemental Security Income (SSI)
  • Women, Infants and Children (WIC)
How many people live in your household?
Question 3
What is your total household income?
Question 4
Have you ever received a one-time LIHEAP payment to help with your bill?
Are you currently enrolled in Arrearage Management Plan (AMP)?
Do you have more than $500 in past due bills?
Are you currently a Medical Baseline Customer?
Does anyone in your household have a qualifying medical condition?

Please check the list of conditions here.

Have you ever received a one-time $150 bill assistance payment through the Neighbor-to-Neighbor program?
Are you a renter or owner?