Start, Transfer or Stop Your Services Online
Moving made easy. No calls, no waiting times, no fuss. Go online to take care of your moving needs.
It's convenient and takes a few minutes.
Start
Start service at a new address.
New to SDG&E?
Existing customer? Use My Account
Start Service
Not registered? Continue as guest
Transfer
Transfer service from your existing
address to a new one.
Stop
Stop service at your existing address
Stop Service
Not registered? Continue as guest
Using the Mobile App?
Schedule your move in a few taps. After logging in,
- Tap the More tab
- Next, tap Services
- Make a selection to Start, Stop or Transfer Service
View or Update Service Requests Online
Plans change? Need look up your service request date? Use the Service Request Tracker to manage your requests.
- Log into My Account's Service Request Tracker
- If you have multiple accounts, select the appropriate account.
More online services to make your move easy…
Letter of Credit History
If you are moving or transferring service, you may need a letter of credit history to establish service in your new community.
Letter of Residency
If you are moving or transferring service, you may need a letter of residency for school verification or other purposes.
Need help with other services?
We've teamed up with Allconnect® to offer a free and convenient service that lets you compare and select service providers for phone, internet and TV at your new home.