2022 California Arrearage
Payment Program (2022 CAPP)

 

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2022 CAPP is a state program to help eligible residential customers reduce past due energy bills that were incurred during the COVID-19 pandemic period. SDG&E applied 2022 CAPP assistance funds directly to qualified customer bills in January 2023. Customers did not need to apply for 2022 CAPP. The 2022 CAPP amount will appear on an eligible customer's first bill after January 17, 2023, on the paper bill or via the bill PDF in My Account. Eligible customers may also receive an email or letter with their 2022 CAPP payment information.

How It Works

Residential customers with an unpaid energy utility bill for charges incurred during the COVID-19 pandemic period of March 4, 2020 and December 31, 2021 may be eligible for a 2022 CAPP credit. This bill credit is a courtesy of the State of California and is intended to help customers that fell behind on their energy bills due to the economic impacts of COVID-19. Funds will be automatically applied in January 2023.

Additionally, there are many other assistance programs available to help with monthly utility bills, including flexible payment options. Learn more about other assistance programs

Frequently Asked Questions

2022 CAPP is a state program that provides financial assistance to eligible residential California energy utility customers to help reduce past due energy bills incurred during the COVID-19 pandemic period of March 4, 2020 to December 31, 2021.

SDG&E residential customers, including those who take service from a Community Choice Aggregator (CCA) or Direct Access Load Serving Entity (DA LSE), who have outstanding past due balances that were incurred during the COVID-19 pandemic period of March 4, 2020 to December 31, 2021 are eligible for 2022 CAPP.

2022 CAPP funds were applied to eligible customer accounts in January 2023. The 2022 CAPP amount will appear on eligible customers' next bill after January 17, 2023. 2022 CAPP credits will show as a "Payment Received" on your paper bill or via your bill PDF in My Account.

No, customers did not need to apply to receive assistance. A 2022 CAPP credit was automatically applied to all eligible accounts.

No, SDG&E has been provided specific guidelines by California's Department of Community Services & Development (CSD) on 2022 CAPP eligibility. SDG&E, in partnership with our local CCAs & and Direct Access Load Serving Entities, identified active residential accounts with open arrearages from the COVID-19 period and they were submitted to CSD as part of the 2022 CAPP application process.

 Note: Municipal/government, commercial/industrial, streetlight and agriculture accounts are not eligible for 2022 CAPP benefits. 

 

 

No, you do not need to be enrolled in a low-income program to be eligible for 2022 CAPP.

The 2022 CAPP COVID-19 pandemic period is March 4, 2020 to December 31, 2021.

2022 CAPP funds were applied to eligible customer accounts in January 2023. If eligible, the 2022 CAPP amount will appear on your next bill after January 17, 2023. 2022 CAPP credits will show as a “Payment Received” on your paper bill or via your bill PDF in My Account.

SDG&E, CCAs and Direct Access Load Serving Entities were allocated money by the State of California to help relieve eligible customer outstanding debt incurred during the 2022 CAPP COVID-19 pandemic period of March 4, 2020 – December 31, 2021.

The amount of 2022 CAPP assistance was based on a customer’s eligible outstanding COVID-19 period arrearages as submitted to CSD during the 2022 CAPP application process. This included eligible SDG&E and CCA or DA LSE Provider arrearages, where applicable.

If you were eligible to receive 2022 CAPP, the credit will cover outstanding past due balances incurred during the COVID-19 pandemic period of March 4, 2020 – December 31, 2021. Any outstanding balances accrued before or after this period will not be covered by a 2022 CAPP credit.

If you need help with your remaining account balance, SDG&E offers flexible payment options including extended payment arrangements. Visit My Account to make arrangements.

We also encourage you to visit sdge.com/assistance to learn about programs that may be available to help you with your outstanding utility bills.

Receiving residential electric service from a your CCA or LSE did not change your 2022 CAPP eligibility. SDG&E, in partnership with our local CCAs and LSEs, applied for 2022 CAPP funding on behalf of customers. If you had eligible CCA or LSE arrearages, a portion was allocated to your outstanding CCA/LSE debt.

Being a solar customer did not change your 2022 CAPP eligibility. If you were eligible, 2022 CAPP funding was applied toward outstanding Net Energy Metering (NEM) charges that trued up during the pandemic period.

Any outstanding past due monthly charges, such as gas charges, that were incurred during the 2022 CAPP COVID-19 pandemic period were also eligible.

Enrollment in a payment plan did not change your 2022 CAPP eligibility. However, if you were eligible, your payment plan may have changed due to 2022 CAPP funds being applied to your account.

Enrollment in AMP did not change your 2022 CAPP eligibility. However, if you were eligible for 2022 CAPP assistance, your monthly AMP debt forgiveness may have changed due to 2022 CAPP funds being applied to your account.

If you were eligible to receive 2022 CAPP funds, your AMP plan may have changed due to 2022 CAPP being applied to your account. CAPP funds are intended to help reduce outstanding debt incurred during the 2022 CAPP COVID-19 pandemic period of March 4, 2020 – December 31, 2021. Any remaining balance included in your original AMP plan that were not covered by 2022 CAPP will be included in an updated plan for the remaining number of months. If 2022 CAPP funds covered the remaining outstanding past due balance, your AMP plan is considered successfully completed.

Active residential customers must have had open past due arrearages incurred during the COVID-19 pandemic period of March 4, 2020 - December 31, 2021 to be eligible for 2022 CAPP. The amount of 2022 CAPP assistance was determined only on the eligible outstanding charges from that period. Any outstanding balances accrued before or after this period were not included in a 2022 CAPP payment.

There are many assistance programs available to help you with your monthly utility bills. Visit sdge.com/assistance to learn more about our other assistance programs.

If you need help with your remaining account balance, SDG&E offers flexible payment options including extended payment arrangements. Visit My Account to make arrangements.

No, 2022 CAPP funds were a one-time credit to your account, and the funds do not need to be repaid.

Yes, we recognize that this is still a challenging time for many customers, and we are here to help. We encourage you to visit sdge.com/assistance to learn about programs that may be available to help you with your outstanding utility bills.

Also, if you need help with your remaining account balance, SDG&E offers flexible payment options including extended payment arrangements. Visit My Account to make arrangements.

If you received 2022 CAPP funds, you will be protected from disconnection until April 14, 2023. We recognize that this is still a challenging time for many customers, and we are here to help.

We encourage you to visit sdge.com/assistance to learn about programs that may be available to help you with your outstanding utility bills.

Also, if you need help with your remaining account balance, SDG&E offers flexible payment options including extended payment arrangements. Visit My Account to make arrangements.

If you didn’t receive 2022 CAPP, you may not have had eligible debt. Based on guidelines from the California Department of Community Services & Development (CSD), active residential customers who still carried outstanding COVID-19 pandemic period debt on their account were identified as eligible for 2022 CAPP.

The 2022 CAPP credit amount was directly related to the amount of outstanding COVID-19 pandemic period debt remaining on a customer account as identified in the 2022 CAPP application process. Based on guidelines from the California Department of Community Services & Development (CSD), active residential customers who still carried outstanding debt from the COVID-19 pandemic period of March 4, 2020 - December 31, 2021 were 2022 CAPP eligible.

If you were an eligible customer and reduced your outstanding charges before 2022 CAPP was applied, you still received 2022 CAPP assistance. If 2022 CAPP resulted in a credit balance on your account, the excess amount will be used to pay down future bills.

If your account was active and you had an eligible past due balance submitted as part of the 2022 CAPP application process, you may have received 2022 CAPP funds up to, but not exceeding, the remaining open balance on your account.

2022 CAPP was established by Governor Newsom and the California Legislature in the 2022 State Budget and administered by the CSD.

No, 2022 CAPP is courtesy of the State of California and is not funded by SDG&E customers.

2022 CAPP is administered by CSD. To learn more about the program, view the 2022 CAPP page on the California Department of Community Services and Development website.