Unmetered Services (UM) Process

The UM process is initiated by customers that require single-phase bundled electric service to operate devices that might be mounted on existing Utility facilities, or other facilities approved by the Utility and are unmetered.  The equipment can be mounted on an SDG&E pole (per prior approval), a municipality street light, and a customer owned fused service pole.

Attachment to a city-owned street light

  1. Contact the appropriate Authority Having Jurisdiction (AHJ) for approval prior to submitting your application to SDG&E.
  2. Complete the new Unmetered Service Request (Form 155-100 (03-18)) two-page (2) Application and Contract for Unmetered Service for Schedule UM for each township/account. Please note: The new Unmetered Service Request now allows for multiple submittals per each township/account on one request.  
  3. Drawings/plans for each proposed site location must be included.
  4. Submit both the new Unmetered Service Request (Form 155-100 (03-18)) two-page (2) Application and Contract for Unmetered Service for Schedule UM and drawings/plans for the proposed site locations (two copies) to the Service Standards department at:


    San Diego Gas & Electric Company
    Attn: Service Standards Department
    8316 Century Park Court, CP52E
    San Diego, CA  92123

Attachment to an SDG&E pole/street light

  • Complete the Pole Attachment Approval form and submit to the Compliance Management Group at SDG&E for approval at:


    San Diego Gas & Electric Company
    Attn: Compliance Management Group
    8315 Century Park Court, CP22C
    San Diego, CA  92123

Once approval has been given to the customer for their SDG&E pole attachment, submit the following to the Service Standards department at SDG&E:

  1. Approval & specifications documentation package from the Compliance Management Group
  2. New Unmetered Service Request (Form 155-100 (03-18)) two-page (2) Application and Contract for Unmetered Service for Schedule UM for each township/account for each site location (two copies)
  3. Drawings/plans for each proposed site location must be included. (SDG&E pole approval from the Compliance Management Group must be given and included with the submittal, or request will not be accepted). 
  4. Submit all required documentation to the Service Standards department at:


    San Diego Gas & Electric Company
    Attn: Service Standards Department
    8316 Century Park Court, CP52E
    San Diego, CA  92123

Application and Contract for Unmetered Service for Schedule UM

SDG&E Pole Attachment Policy and Procedures

Schedule UM- Unmetered Electric Service

Applicability

Applicable to unmetered service of industries that require single-phase bundled electric service to operate devices that may be mounted on existing Utility facilities, or other facilities approved by the Utility and are unmetered.   Where the Utility determines it is impractical to provide single-phase service under this Schedule, three-phase service will be provided. Customers must execute a contract with the Utility for service under this Schedule, and must execute a Pole Attachment Agreement when devices are attached to Utility-owned facilities. 

Territory

The entire territory is served based on permission and approvals from the local jurisdictions that is being requested. 

Schedule UM Rates

General Metering Requirements, Low Voltage and High Voltage Services
Unmetered Services (Pages 90-95; 691.6 – 691.11)

  • For downsizing of the fuses: 
    • Authority Having Jurisdiction (AHJ) inspections are not required
    • Customer to submit a new Unmetered Fuse Size Change Request (Form 155-100 (03-18)) for each township/account and each site location to the Service Standards department. 
    • Fusing request will be sent to the applicable Service Order department for follow up with the customer
  • For upsizing of the fuses:
    • Authority Having Jurisdiction (AHJ) inspection is required to verify fuse upgrade is feasible on their streetlighting system  
    • Customer to submit a new Unmetered Fuse Size Change Request (Form 155-100 (03-18)) each township/account and each site location to the Service Standards department.for fusing upgrade to the Service Standards department.
      • This will ensure that the wire size for the existing street lighting system is able to sufficiently handle the upsizing of the fuses.
    • SDG&E New Service department receives Inspection Release and notifies appropriate departments.   The Service Order department will follow up with the customer.

Service Standards Department Contact for UM Questions:

Compliance Management Group Contact for UM Questions:

Frequently Asked Questions and Answers

Please allow approximately 2-4 weeks to be contacted by the assigned planner to discuss your proposed project. Timeframes may vary according to each project.

Some of the reasons would be an incomplete submittal, such as missing drawings/plans, or Pole approval documentation if it’s an SDG&E Pole, or incorrect site address or not a feasible site location.

The Compliance Management Group has up to 45 business days to respond to a pole attachment application request.

There are a variety of reasons as to why a pole attachment application may be rejected. Below are some of the most common reasons for rejection:

  • Not identifying third party infractions and/or any work that is required to meet General Order 95 overhead construction requirements. All infractions or work must be identified and included in the Pole Attachment Application Make Ready Design.
  • Pole Loading Calculations are incorrect
  • Not specify detailed information of licensee’s own attachment 
  • Failing to meet proper clearances