Commitment to Supporting Accessibility 


Do you or does someone in your home have a disability, use a device for their health, safety or independence that requires electricity or prefer to receive certain information in a language other than English? Let us know at AFN Self-ID Webform.


SDG&E is committed to supporting our customers with various access and functional needs and making sure that everyone is offered equal access to information, resources, and services.

We have partnered with 211 San Diego and 211 Orange County to offer enhanced community resources during a Public Safety Power Shutoff (PSPS). 211 is free, confidential and available to take your call 24 hours a day, 7 days a week, in over 200 languages. Dial 211 for help.

Financial Bill Assistance

There are many programs available to help you with your monthly utility bills.  

Learn more about rent and utility bill relief, as well as other programs to help eligible customers pay their bills.

Find out if you qualify for assistance

Health and Medical-Related Customer Assistance

If your household relies on energy for medical purposes, our Medical Baseline Allowance program provides additional energy at the lowest price to help you save money on your energy costs.

Learn more about our Medical Baseline Allowance Program and how you can qualify

Communication Format and Language Support

To make sure you receive the highest quality customer service experience, we offer certain information in a variety of accessible formats, including:

Public Safety Power Shutoff (PSPS) and Outage Support

Use these resources to prepare for and stay safe during a public safety power shutoff or outage:

For more information on the resources below, please call 211.


Here are some steps you can take to prepare for a PSPS and other emergencies:


We have a number of resources available to support you during a PSPS, including:


For more information on these resources during a PSPS, call:

211 San Diego County: dial 211 or 858-300-1211

211 Orange County: dial 211 or 888-600-4357



back up power

Back Up Power

food security

Food Security

temporary shelter

Temporary Shelter

welfare checks

Welfare Checks

Contact Us

For more information, email us at [email protected].