As we approach the peak of wildfire season, an SDG&E priority is to ensure our customers are informed and prepared. If high-risk wildfire conditions threaten any portion of the electric system serving your community, it may be necessary, as a last resort, to turn off electricity to prevent a wildfire – this is a Public Safety Power Shutoff (PSPS). 

We want to partner with you to help prepare for PSPS and other outages. Based on your response to a few brief questions, we will be able to give customized recommendations to help you and your loved ones prepare for outages.

By providing your Account Number, SDG&E will provide personalized recommendations, including providing information on backup power solutions, local community resources, and information for customers with access and functional needs.
Have you signed up with SDG&E to receive notifications of Public Safety Power Shutoffs (PSPS) events?
Are you interested in general PSPS information, including timelines, resources, and FAQs?
If you took this survey last year, did the resources provided help you feel more prepared for a potential PSPS event? Why or why not?
Do you have backup power at your property?
Would you like more information about SDG&E's backup power solutions, including existing offerings and how to determine the total power (in watts) needed to run your appliances during an outage?
Backup energization solutions can help ensure a reliant stream of power during a PSPS event. If given the opportunity, would you be interested in financing backup power through SDG&E?
Which backup power solution would you be more likely to finance? Select all that apply.
The Self-Generation Incentive Program (SGIP) is a California Public Utilities Commission (CPUC) program that offers rebates for installing energy storage technology (ex: batteries) at your home. Such installations may help keep you energized during a PSPS event. Would you like to receive more information on this program?
Do you or someone in your home use a device for your health, safety or independence that requires electricity?
Would you like to update your SDG&E account to ensure your household is notified of specific and helpul programs and services, and to receive communications on when there is a power outage in your area?
AlertSanDiego is the region's mass notification system and is used by first responders to notify residents before and during emergencies (such as wildfires). Would you like more information on this?
SDG&E Community Resource Centers (CRC) provide support to customers who are affected by PSPS. Residents can visit a CRC to get water, light snacks and charge their phones, as well as receive the most up-to-date information about the power shutoff. Would you like more information on locating the nearest CRC?
Being prepared for power outages and fire risk emergencies means having a written plan, supplies and access to a phone. Would you like to receive resources on any of the following? (check all that apply)
Would you like resources for disaster preparedness for farm animals and house pets?
Would you like information on receiving a free home fire safety consultation through Red Cross?
A defensible space is the area around your home where vegetation is maintained and cleared to reduce the spread of wildfire to and from your property. Does your household need assistance with any of the following? (check all that apply)
We're listening! Last year, our customers told us that we need to provide additional resources on backup power solutions. That is why SDG&E is continuing to explore future customer offerings to assist during PSPS events. Which of these would help you with emergency planning? Please rate the following customer offerings with 1 being the most important to you, and 3 being the least important to you.
Do you have any additional comments about how SDG&E can help you prepare for fire risk related power outages?
I’d like my results emailed to me

 

Thank you for taking the time to prepare for PSPS events and other outages. If you have any questions, please reach out to us at [email protected].