Customers with Medical Devices

Emergency plan suggestions for those
that depend on electricity for their health 24/7

Customers with Medical Devices

Have medical needs that require electricity?

Some people depend on uninterrupted power to operate medical equipment in their homes. We try our best to notify Life Support customers before maintenance outages and rotating outages. Since we cannot guarantee uninterrupted service you should always have a backup plan. This could mean a backup power system or other arrangements.

  • Equipment backup: If your medical equipment is supplied by a hospital or a durable medical equipment company, work with them to develop an emergency or backup plan. Some companies may supply additional medical equipment and other services during emergency situations.
  • Get on “Special needs” Lists: Contact your local fire department to learn whether they maintain a list of people with special medical needs. Being on this list may help them better respond to you during emergencies.
  • Emergency contacts: Keep emergency phone numbers handy. This includes your doctor, police, fire and durable medical equipment company (if applicable).
  • Backup plan: Develop plans to leave your home in the event of a lengthy power outage. Share this plan with family, friends, and others that should be aware.
  • Refrigerated medications: If you take medications that require refrigeration, take precautions and have a plan in place to continue storing at the appropriate temperature.