Mobilehome Park Utility Conversion Program

This program has been extended another ten years through 2030. It’ll benefit the lives of almost 12,000 more mobile home residents who will enjoy safer and more reliable gas and electric service.”

mobile home

About the Program

The Mobilehome Park Utility Conversion Program is a voluntary statewide program open to mobilehome parks (MHPs) and manufactured housing communities through 2030.

SDG&E's 100+ years of experience in the gas and electric industry ensures these professionally installed systems will meet current codes and standards and be properly maintained for years to come.

The MHP Program has already upgraded nearly 5,000 mobile homes in San Diego and South Orange counties by installing new electric and gas meter systems that enhance home safety and energy service reliability.

Smart meters will be installed towards the front of the home to provide quick and safe access to SDG&E crews, emergency crews and first responders.

What to Expect

Watch these videos to learn about the program and what to expect when a park is converted to direct utility service.

Additional Information

Enhancing Safety and Service

Under the Mobilehome Park (MHP) Utility Conversion Program, SDG&E replaces aging mobilehome park-owned energy distribution systems with new utility-owned infrastructure at qualifying mobilehome parks and manufactured housing communities. This increases safety and service reliability for owners, residents and the community. This program includes the installation of new electric and gas lines and Smart Meters at individual mobile homes previously served by master meters. The work is important because residents who currently receive electricity and natural gas service via a single master meter at their park can’t use some of SDG&E’s programs or convenient online services, but through Program participation, they can (see benefits below)!

MHP Program extended for ten years

Thanks to the state’s recent approval to extend our Mobilehome Park Utility Conversion Program by an additional ten years, more mobile home residents will receive new, professionally installed gas and electric systems. By having direct utility service, residents will have more control of their energy use through the many features of MyAccount at sdge.com/myaccount. Since its inception in 2015, the program has already converted nearly 5,000 mobile homes in San Diego and south Orange counties. With the extension, around 12,000 additional families will benefit from the program. If you are a park owner or manager and would like more information on this program, please email your park name, park address, name, email address and phone number to [email protected]

Proud to Serve You

As we continue our role as the stewards of this program, we are most proud of our safety record, high customer satisfaction rate and collaboration with mobile home residents, park owners and various inspection authorities. Throughout the work, customer satisfaction has held steady. The most recent survey shows that 82 percent of residents were either satisfied or very satisfied with the conversions. We look forward to continuing our efforts to provide access to the many programs and services available to SDG&E customers that can help them save money and live more comfortably.

Benefits

Benefits for MHP Owners

Safety and reliability. New, professionally installed energy distribution systems that will enhance safety and electric service reliability.

Peace of mind. Owners will no longer have to maintain or manage privately-owned gas and electric systems. The owner, in most cases though, will still be responsible for maintaining the gas and electric lines from the resident’s meter to the resident’s space.

Saves time and effort. Owners no longer need to read meters, bill residents for utility service or respond to resident service questions. SDG&E will handle that.

Little or no cost. The program covers the cost of installing new utility service at each qualifying mobile home unit, including individual resident meters.

If you are a park owner or manager and would like more information on this program, please email your park name, park address, name, email address and phone number to [email protected]

Benefits for MHP Residents

Safety and reliability. New, professionally installed energy infrastructure gives residents peace of mind that the gas will flow and lights will stay on.

Upgraded electric capacity. With electric service increased to 100-amp capability, residents may be able to add appliances in their home, like air conditioners, that may previously not have worked with the older electric system.

Save energy and money. Qualified residents can take advantage of energy-saving programs, rebates, services and assistance programs. Learn more at sdge.com/assistance.

Waived fees. When applying to be a direct SDG&E customer, SDG&E will waive the service deposits and establishment charges.

My Account.You can manage your account online and stay on top of your energy use. Monitor energy habits, make and schedule bill payments, enroll in paperless billing and set up energy and bill alerts and subscriptions. Sign up now at sdge.com/myaccount.

Online services. Now, residents can take advantage of SDG&E’s online services including: 

Mobile app. Are you on-the-go? Download SDG&E’s new mobile app on the App Store or Google Play Store.

Reference Documents

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PDF
Application
Application
506.31 KB
PDF
Agreement
Agreement
558.59 KB
PDF
Fact Sheet
Fact Sheet
1.58 MB
PDF
MHP resident bulletin – English and Spanish
MHP resident bulletin – English and Spanish
1.74 MB
PDF
Guide to energy service improvements: An overview of project planning and construction
Guide to energy service improvements: An overview of project planning and construction
Gas Tariffs
Gas Tariffs
Electric Tariffs
Electric Tariffs

Take our survey

If your mobilehome has recently been converted to direct service, we’re very interested in what you have to say about your experience. Take our short, anonymous survey here.
 
Take Survey

Project FAQs

In February 2011, the California Public Utilities Commission (CPUC) granted a petition filed by the Western Manufactured Housing Communities Association (WMA) to open a rulemaking proceeding to examine what could be done to encourage owners of mobilehome parks (MHPs) to upgrade aging energy systems in an effort to enhance both public safety and service reliability for MHP residents.

On March 13, 2014, the CPUC approved Decision 14-03-021, establishing the Mobilehome Park Utility Upgrade Program. This pilot Program, along with the pilot Program extension, authorized the transfer of approximately 18% of the mobile homes in master-metered/submetered MHPs to direct utility service for natural gas and electricity.

The CPUC found the Program successful and unanimously approved to extend the Program under Decision 20-04-004 by an additional ten years, through the year 2030. .

This Program authorizes funding – and directs each investor-owned utility – to convert master-metered mobilehome parks to direct utility service for natural gas and electricity, enhancing the safety and service reliability for families residing within these mobilehome communities. 


Currently, there are approximately 300 MHPs housing nearly 35,000 mobile home spaces, in our service area that are served by an SDG&E master-meter. These 300 qualifying MHPs are eligible to participate in the Program. Interested MHP owners need to voluntarily file a CPUC Form of Intent with the CPUC Safety and Enforcement Division (SED) between Jan. 1, 2021, and March 31, 2021, for their MHP to be considered for the Program.

The ten-year Program extension will allow approximately 12,000 additional mobile home spaces to be converted, which is approximately half of all eligible mobile home spaces in SDG&E’s service area. Based on Decision 20-04-004, SED will be accepting new Forms of Intent during the first quarter of 2021. Additional information will be provided as the date gets closer. If you would like to be included on our mailing list, email [email protected]. Please provide your park name and address, along with your contact name, email and phone number.

Recreational vehicle parks and recreational vehicle spaces within MHPs are not eligible for this Program.

For participating MHP owners, the benefits of converting to direct utility service for natural gas and/or electricity include:

  • Safety and reliability. MHP owners will get new, professionally installed energy distribution systems that will enhance safety and service reliability for residents and the community.
  • Peace of mind. MHP owners will no longer have to maintain privately-owned, submetered gas/electric distribution systems. The owner of each space – usually the MHP owner or in some cases the resident – will be responsible for maintaining gas/electric house lines from the resident’s meter to the resident’s mobile home.
  • Saves time and effort. MHP owners will no longer have to read gas/electric meters, bill residents or respond to questions about utility service and programs. We’ll handle all that.
  • Little or no cost. The Program covers the costs of installing utility service from the current master meter and to each qualifying mobile home space.

For participating MHP residents, the benefits of converting to direct utility service include:

  • Safety and reliability. MHPs will get new, professionally installed energy distribution systems that will enhance safety and service reliability for their community.
  • Enhanced customer service. MHP residents can use our online services and speak to an Energy Services Specialist if they have any questions.
  • Enhanced electric service. The electric service capability is increasing to 100 amps  at the electric meter pedestal. Residents may be able to add electric appliances, such as air conditioners, that wouldn’t work with the previous electric submetered service.
  • Access to cost-saving programs. MHP residents can take advantage of energy-efficiency programs and many other services we offer.
  • Service deposit waived. We’ll waive our customer credit check and service deposits upon transfer to direct utility service.

This Program is voluntary and available to all eligible MHP owners and managers. The MHP owner/manager needs to apply by submitting a CPUC Form of Intent during the open enrollment period, from Jan. 1, 2021, to March 31, 2021. One intent form for each MHP location must be filed with the CPUC’s Safety and Enforcement Division (SED) with a copy to SDG&E. The CPUC SED and the California Department of Housing and Community Development (HCD) are responsible for selecting MHP pilot participants among the qualified applicants, and prioritizing applicants based on safety and reliability needs.

The CPUC SED is responsible for the prioritization process.

If you would like to be included on our mailing list, email [email protected]. Please provide your park name and address, along with your contact name, email and phone number. Selection as a participant does not guarantee that your MHP will be converted.

Selection as a participant does not guarantee that your MHP will be converted.

MHPs that miss the deadline will be placed on a waiting list but aren’t guaranteed that their MHP will be converted to direct natural gas and/or electric utility service.

A new Form of Intent will be coming soon and more information will be provided at that time. .

The CPUC SED and the HCD have completed the prioritization process for the current Program scope. However, with the recent approval of the ten-year Program, SDG&E will be converting around 12,000 additional spaces.

For questions regarding your participation status, or if you are interested in being added to our mailing list, please email us at [email protected].

For questions regarding the selection process, please contact CPUC. You can visit them at https://www.cpuc.ca.gov/mhpupgrade/, call (800)755-1447 or email [email protected].

SDG&E will assign a dedicated Account Executive who will serve as the MHP owner’s direct point of contact and will assist with:

  • Completing a detailed MHP application requiring specific information and supporting documents about each participating MHP
  • Completing and signing a standard conversion Program Agreement
  • Arranging resident information meeting(s) and/or distributing informational packets
  • Coordinating various construction-related activities, including park assessment and construction impacts
  • Responding to your general questions

For each application, the MHP owner must include:

  • A list of current residents and their contact information
  • Updated permit-to-operate (PTO) showing the current park registration and number of permitted mobile home spaces
  • Services documents, including, but not limited to, as-builts
  • Single line diagram for facilities with self-generation
  • Additional infrastructure drawings that detail park substructures (e.g. water, sewer, drainage, irrigation lines, telephone, cable television, data lines, fuel lines, etc.)
  • Site plan showing scaled drawings of MHP
  • Tract map showing all easements, rights-of-way, property lines, MH spaces, assessor’s parcel number, etc.

The deadline to submit the detailed application with the required supporting documents is 45 calendar days after notification of acceptance in the Program. Failure to provide the required documentation within 45 days may disqualify an MHP from participating in the Program.

The timeframe varies depending on a variety of factors including, but not limited to, the total number of MHPs selected for Program participation, park size and the turnaround time for an Owner/Operator to submit the required information to SDG&E. The MHP Owner/ Manager will receive their specific schedule and timeline from their assigned Account Executive when that information becomes available.

Yes. The Program is voluntary for the MHP owner/operator but, if they decide to participate in the Program and are accepted, all mobilehome spaces in the park must be converted to direct utility service. Each resident becomes a direct SDG&E customer.

SDG&E is responsible for constructing the new energy distribution lines up to the new metering equipment near every mobile home. The MHP owner is responsible for selecting a qualified, licensed contractor to install the new utility-approved metering equipment (e.g. electric meter pedestals) and perform the needed work to connect the individual mobile homes to the new metered service (e.g. gas and/or electric house lines). SDG&E can help during the contractor selection process and will review the MHP’s selection of a contractor. All “beyond the meter” construction will be subject to permitting and inspection requirements from the applicable jurisdictional authority(ies).

The MHP owner will be responsible for the installation, ownership and maintenance of the “beyond-the-meter” facilities at each mobile home space. Any facilities attached to the mobile home unit is the responsibility of the mobile homeowner. SDG&E will install and own the distribution lines up to the MHP metering equipment and each utility meter. If the mobile home is connected directly to the metering equipment, those lines will be owned by the mobile homeowner.

mph_chart.jpg

Responsibility for any remediation or resolution of environmental issues will remain with each MHP owner and must be addressed as required by the agency within jurisdiction. SDG&E will not cover any costs associated with required remediation.

Upon transfer to the SDG&E system, MHP residents will become direct customers of SDG&E, eligible for our many programs and services. Gas and/or electric service to the old master-metered system will be shut off and abandoned in place. Responsibility for the legacy system, including the removal of the above-ground infrastructure, will remain with the MHP owner. The master-meter discount to the MHP owner would stop.

Program costs for work done in SDG&E’s service area are funded by SDG&E customers per CPUC Decision 14-03-021 and 20-04-004. The CPUC estimates costs upwards of 0.038 cents per kilowatt hour of electricity, and 0.012 cents per therm of natural gas.

 

Learn more

To learn more about the MHP program, check out the fact sheet, Reference Documents and Project FAQs. You can also: