Meet SDG&E's Virtual Assistant
If you have questions, our Virtual Assistant is here to help. Available 24/7, it's convenient, fast and easy to use.
And, we can even connect you with a live agent during business hours.
Our chatbot is powered by AI and can find answers to frequently asked questions about these topics and more:
Billing
Payments
Customer Assistance
Outages
Start, Stop & Transfer
Pricing Plans
Electric Vehicles
Solar
For the best results, make your question as specific as possible.
We're still learning
SDG&E's Virtual Assistant is constantly learning and growing. While we do aim to provide the most up-to-date information from our website, the chatbot is always learning and can make occasional errors. If you don’t get the answer you need, let us know by leaving feedback so we can continue to improve.
Also, stay tuned...
In the future, we will be adding more topics and capabilities to help you get the answers you are looking for.