Save 18% on your monthly
electric bill with FERA

If you have three or more people in your household and are struggling to pay your electric bill, you may be eligible for an 18% discount on your electric bill.


Family Electric Rate Assistance (FERA) program

We recognize this is still a challenging time for many customers and we want to help. Even if you have never qualified for assistance before, you may be eligible now.

Applying is easy!

  • Check the income eligibility guidelines listed below.
  • Locate your 12-digit account number (It can be found on your SDG&E bill)
  • No additional documentation is needed

Applications are quick and confidential

We Have Several Ways to Apply

Questions?  Email us at [email protected]

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Apply online – no additional
documents are needed.


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You can apply through our
automated phone system.

 CALL  1-877-646-5525

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Download the application and mail it to:

Mail application to:
ATTN: CARE Program
San Diego Gas & Electric
PO Box 129831
San Diego, CA 92112-9985

Download English Application

Descargar aplicación en español

113.48 KB
Large Print Application - English
Large Print Application - English
258.54 KB
Large Print Application - Spanish
Large Print Application - Spanish

Please note, if you already applied for the CARE discount, you are automatically checked for the FERA discount and do not need to submit two applications.  

 FERA Income Guidelines

Effective June 1, 2024 to May 31, 2025

Number in Household

Total Annual Household Income

1-2 Not eligible













Each Additional Person, Add


*Lower limit calculation = 200% of Federal Poverty Guidelines (CARE/ESA) +$1

**Upper limit calculation = 250% of Federal Poverty Guidelines

Renewals and Verifications

Once approved, customers must renew their application to the program every 2 to 4 years. For auditing purposes, we may ask customers to provide proof of eligibility.

Please use one of the following steps:

  • Renew online 
  • Call the automated enrollment number at 1-877-646-5525
  • Fax your documents to 1-858-636-5749
  • Return the document by mail:
    P.O. Box 129831
    San Diego, CA 92112-9985

Rules & Guidelines 

Other rules and guidelines for these programs may apply:

Other rules and guidelines for these programs may apply:

  • If you apply to the FERA program as an individual, your name and address must be your primary residence. This does not apply to group homes.
  • If at any point you no longer qualify for the program, you must notify SDG&E.
  • If you apply, you cannot be claimed on another person’s income tax return other than your spouse or domestic partner.
  • Income is defined as total and current household income* for all persons living in your home, before deductions. You may be asked to verify your income.
  • You will need to renew or re-enroll in the program when requested.

*Total household income is all taxable and non-taxable revenues, from all household members. Income would include, but is not limited to:

  • Wages
  • Salaries
  • Interest
  • Dividends
  • Spousal and child support payments
  • Public assistance payments
  • Social Security
  • Pensions
  • Rental Income
  • Income from self-employment
  • All employment-related non-cash income

Other Assistance Programs

Energy Savings Assistance Program

When you apply for the CARE/FERA programs, we’ll also see if you qualify for no-cost energy-efficient home improvements.


California LifeLine Program

If you’re receiving public assistance, you may also qualify for a phone discount through the California LifeLine Program.

CALL 1-866-272-0349

Low Income Home Energy Assistance Program (LIHEAP)

This federal assistance program offers help with utility bill payments and energy-related home improvements.

Visit for more information.

Electric Vehicle Assistance Program

Assistance to help purchase or lease a new or used hybrid, plug-in hybrid or electric vehicle.