Help Paying Your Bill

If you are having difficulty paying your bill, call us at 1-800-411-7343 before the expiration of the past due notice. We’ll work with you on payment arrangements to help you avoid service shut-offs, reconnection fees and deposits.

If your notice has expired, call immediately to avoid service disconnection. Please DO NOT e-mail us for credit extension information.

Help paying your bill

Programs that can provide funds through times of hardship

The Neighbor-to-Neighbor Fund

Provides up to $150 towards your SDG&E bill for customers experiencing temporary financial hardship, but who are not eligible for other state and federal assistance.

Call 211 to find participating agencies or visit them online.

Low-Income Home Energy Assistance Program

A federally funded assistance program administered by the California Department of Community Services and Development (CSD) that offers financial aid for SDG&E bills and home climate control.

You may be eligible if you are a family with elderly or disabled members, children under the age of three or spend a high percentage of your income on energy.

Call 211 to learn more or visit them online.