Group bill overview

Group Bill is a master account used for grouping a set of individual accounts, residential and/or business, into one statement for billing and payment purposes. The master account gives you the ability to manage your bills and payments with convenience especially if you want to avoid the hassle of managing individual statements for each of your accounts. Once the master account is created, the associated accounts are referred to as sub-accounts.

Managing Your Group Bill and Sub-accounts in My Energy Center

Since group bill is used primarily for billing and payment purposes, the chart below summarizes what you can and cannot do in My Energy Center for group bill and its sub-accounts.

My Energy Center Features Available For Group Bill Available for Sub-accounts
Bills and Payments Garantía de transporte Apoyo parcial
Resumen de factura
Pago único No
Online Automatic Payments No
Payment Activity Yes - With capability to edit and cancel payments Yes - No capability to edit and cancel payments because only processed payments are shown.
Información bancaria Yes – Although subaccounts cannot be paid online, bank information can still be managed online because it is not account-specific and available for any type of account.
Historial de Facturas
(hasta 25 meses)
Recordatorio de pago No
Precios No
Need More Time to Pay No No
Solicitar servicios No se admite Garantía de transporte
Servicios de inicio No
Detener servicios No
Move Services No
Check My Gas Appliances No
Manage My Requests No
Historial de cartas de crédito No
Carta de residencia No
mi energía No se admite Apoyo total
My Energy Overview No
Botón verde Conectar mis datos No
Alerts and Subscriptions No se admite Garantía de transporte
Bill Alerts No
Cortes No
Suscripciones No
Gestionar mi centro de energía Apoyo parcial Apoyo total
User Information/Profile
Add/Delete/Rename Accounts from My Energy Center Profile
Titular principal de la cuenta No
Additional Account Holders No
Account Holder Contact Information No
Account Mailing Address
Additional Email Addresses No
Números de teléfono adicionales No