Câu hỏi thường gặp về thanh toán không dùng giấy
Discover everything you need to know about paperless billing—your most common questions, answered.
How Does Paperless Billing Work? It’s easy.
With Paperless Billing, as a registered user of My Energy Center, you will automatically receive a bill summary email notification each month when your bill is ready to view, print or download.
To make things even easier, you can set up text alerts.
To set up text alerts:
Bước 1: Đăng nhập vào Cài đặt thông báo in My Energy Center.
Bước 2: Nhấp chuột Thông tin thanh toán và cập nhật tài khoản to view your notification options.
Bước 3: Chọn hộp kiểm bên cạnh bản văn để ghi danh.
Your digital bill can be conveniently viewed on MyEnergyCenter.com or the My Energy Center mobile app.
Bước 1: Hướng đến Hoa đơn của bạn từ Song ngữ tab, or navigation bar on the mobile app.
Bước 2: On Hoa đơn của bạn, cuộn đến Download Your Bill và nhấp vào View Your Detailed PDF to view, download, or save your bill.
Your digital bill is just like the paper one – same look, same details, just easier to access.
Yes, you can view and download past bills from the last 25 months with Lịch sử Bill on MyEnergyCenter.com or the My Energy Center mobile app. Simply, go to your Lịch sử Bill từ Tab thanh toán.
You can view, download, or print your digital bill directly from Trung tâm năng lượng của tôi bất cứ khi nào bạn cần.
Bước 1: Hướng đến Hoa đơn của bạn từ Song ngữ tab, or navigation bar on the mobile app.
Bước 2: On Hoa đơn của bạn, cuộn đến Download Your Bill và nhấp vào View Your Detailed PDF to view, download, or save your bill.
Yes, your information is secure. With paperless billing, there is less risk of lost mail or mail fraud. Digital bills are more secure and can only be accessed when you log in to My Energy Center.
In My Energy Center, you can sign up for payment reminders five days before your bill is due.
Bước 1: Đăng nhập vào của bạn Cài đặt thông báo on My Energy Center.
Bước 2: Đăng ký Nhắc nhở thanh toán by email, text, or both.
Sample email reminder
Sample text reminder
After you’ve been transitioned to paperless billing, you can update your billing preferences anytime on MyEnergyCenter.com or the My Energy Center mobile app.
Trung tâm năng lượng của tôi
Bước 1: Đăng nhập vào Hồ Sơ from My Energy Center.
Bước 2: Cuộn xuống My Service Addresses và nhấp vào phần Ba chấm in the corner, where you can select the option to Hủy thanh toán không cần giấy.
Yes, you can call our Customer Care Center at 1-800-411-7343 to speak to an agent who can walk you through the opt-out process.
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Paperless billing is a much friendlier option for the environment. It reduces waste and clutter in your home.
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It’s more secure. Paper bills sent through the mail can be lost or stolen.
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It’s convenient. Your energy bills and statements are at your fingertips and can be viewed anytime online or in the My Energy Center mobile app.
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It saves you time! You don’t have to write out a check, find or pay for a stamp and have to remember to put the payment in the mail.
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We have plenty of secure digital payment options available to pay online including Apple Pay®, Google Pay™, Venmo®, PayPal®, or other convenient methods.
Paperless billing not only helps reduce waste, but it also helps cut down on the amount of pollution caused by making paper, printing paper and delivering it.
