Renew Your Bill Discount or Provide Proof of Eligibility

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If you've been asked to renew your bill discount please follow the steps below.  If we do not receive your renewal by the date specified in the letter you received, your discount won’t be renewed.

Please use one of the following steps:

  • Gia hạn trực tuyến
  • Call the automated enrollment number at 1-877-646-5525

  • Fax your documents to 1-858-636-5749

  • Return the document by mail:
    SDG&E CARE
    Pô Box 129831
    San Diego, CA 92112-9985

The California Public Utilities Commission  requires those receiving a bill discount not demonstrate high energy use reaching 400% or 600% above baseline. Anyone reaching this threshold must provide proof of eligibility.  If we do not hear from you by the date specified in the letter you received, your discount won’t be renewed.

If you received a high energy use renewal letter, please follow the steps below:

Bước 1

  • Provide proof of income for every adult in the household (select one of the required documents listed below).

    • Each adult in the household (18 years or older) is required to provide proof of income or other support.

    • Income includes all cash and non-cash benefits, financial support and subsidies for everyone living in your home. 

    • These documents are required to verify that total annual household income is within the CARE income guidelines. 

    • For your protection, please black out Social Security and/or bank account numbers on all copies.  

    • You may provide a tax transcript if you'd like, however đây là tùy chọn - to obtain your  free IRS transcript of tax return or IRS verification of non-filing, go to: IRS.gov/Individuals/Get-Transcript, or call 1-800-908-9946 (select option 2 for your free transcript). 

Loại thu nhập Required Documents (Additional documents may be requested)
Wages, salary, tips, commissions

Two consecutive paycheck stubs OR Written affidavit from employer for cash wages AND Two recent consecutive bank statements.

SSI, SSP, SSA, SSDI, pensions and annuities, workers compensation, unemployment benefits, foster care, veterans benefits.
Benefit/award letter AND Two recent consecutive bank statements showing the deposits.
 

Family or Monetary Support
 

Letter from person(s) providing support, including name, address, phone number, signature, and monthly or annual amount of support AND Two recent consecutive bank statements showing the amount(s).
 
School grants, scholarships, or other aid
Benefit/award letter OR Two recent consecutive paycheck stubs.
 

Zero income or non-filing
 

IRS Transcript of Tax Return indicating non-filing status for every adult household member AND Two recent consecutive bank statements.
 

Bước 2

Fill out our income mẫu xác minh.

You must maintain your energy below 600% of your baseline, or you'll have to take additional steps to continue your discount.

Please send your application and supporting documents to one of the following:

  • Fax your documents to 1-858-636-5749

  • Return the document by mail:  
    SDG&E CARE
    Pô Box 129831
    San Diego, CA 92112-9985

If you received a letter from us asking for verification of your income or participation in certain public assistance programs, you’ll need to provide proof of eligibility to keep your monthly bill discount. If we don’t receive your information by the date listed in the letter, your discount will end. 
 

To complete your verification, please submit your income documentation or proof of eligibility using one of the options below: 

  • Submit Documents Online (Account Lookup CARE/FERA Enrollment | San Diego Gas & Electric)
    Quickly verify by uploading your documents through our secure online portal. 
  • Gửi email tài liệu của bạn
    Đính kèm mẫu đơn đã hoàn thành và gửi đến địa chỉ sau: [email được bảo vệ]
  • Fax tài liệu của bạn
    Gửi tài liệu của bạn đến 1-858-636-5749
  • Mail Your Documents 
    SDG&E CARE 
    Pô Box 129831 
    San Diego, CA 92112-9985 

Keep Your Energy Discount: How to Verify Your Income

Simple instructions on what to upload and how to complete your renewal.

Tiếng Tây Ban Nha

Si recibió una carta de nosotros pidiéndole verificar sus ingresos o su participación en ciertos programas de asistencia pública, deberá proporcionar comprobantes de elegibilidad para mantener su descuento mensual en la factura. Si no recibimos su información antes de la fecha indicada en la carta, su descuento terminará.

Para completar su verificación, envíe su documentación de ingresos o comprobante de elegibilidad utilizando una de las siguientes opciones:

  • Enviar documentos en línea
    Verifique rápidamente cargando sus documentos a través de nuestro portal seguro en línea.
    (Account Lookup CARE/FERA Enrollment)
  • Enviar sus documentos por correo electrónico
    Adjunte su formulario completo y envíelo a [email được bảo vệ].
  • Enviar sus documentos por fax
    Envíe sus documentos al 1-858-636-5749.
  • Enviar sus documentos por correo postal
    SDG&E CARE
    Pô Box 129831
    San Diego, CA 92112-9985

Yêu cầu chương trình

Eligibility is based on your household size and yearly income or by your household participation in certain public assistance programs. You may qualify based on you or a member of your household’s participation in one or more of the following programs:

  • Chương trình Medicaid/Medi-Cal dành cho gia đình loại A & B

  • CalFresh (Food Stamps) SNAP

  • Chương trình Head Start dành cho người có thu nhập đủ điều kiện (Chỉ áp dụng cho cộng đồng bộ lạc)

  • Cục Hỗ trợ chung về các vấn đề của người da đỏ

  • Phụ nữ, Trẻ sơ sinh và Trẻ em (WIC)

  • Chương trình Bữa trưa Học đường Quốc gia (NSLP)

  • Chương trình hỗ trợ năng lượng cho người thu nhập thấp (LIHEAP)

  • Thu nhập An sinh Bổ sung (SSI)

  • CalWORKs (TANF) hoặc TANF của bộ lạc

You may also qualify if your income is below a certain threshold*:

Number of persons in household

Chương trình CARE

FERA Program

1-2

$43,280

$ 43,281- $ 54,100

3

$54,640

$ 54,641- $ 68,300

4

$66,000

$ 66,001- $ 82,500

5

$77,360

$ 77,361- $ 96,700

6

$88,720

$ 88,721- $ 110,900

7

$100,080

$ 100,081- $ 125,100

8

$111,440

$ 111,441- $ 139,300

Each additional person, add

$11,360

$ 11,360- $ 14,200

Effective June 1, 2026 - May 31, 2027

 
  • The SDG&E bill must be in your name and the address must be your primary residence.

  • You must notify us if you no longer qualify.

  • You must maintain acceptable usage levels.

  • You may not be claimed on another person’s income tax return other than your spouse.

  • Your total current household income (all income, including housing and military subsidies, for all persons living in your home) before deductions must be within the income levels in the chart for your household size OR your household is receiving benefits from one of the public assistance programs accepted by the program.

  • You must renew your application when requested.

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