Paperless Billing FAQs
Discover everything you need to know about paperless billing—your most common questions, answered.
How Does Paperless Billing Work? It’s easy.
With Paperless Billing, as a registered user of My Energy Center, you will automatically receive a bill summary email notification each month when your bill is ready to view, print or download.
To make things even easier, you can set up text alerts.
To set up text alerts:
ステップ1： あなたにログイン 通知設定 in My Energy Center.
ステップ2： 詳しくはこちら Billing and Account Updates to view your notification options.
ステップ3： 横のチェックボックスを選択します テキスト 登録する。
Your digital bill can be conveniently viewed on マイエネルギーセンター or the My Energy Center mobile app.
ステップ1： MFAデバイスに移動する あなたの請求書 知る tab, or navigation bar on the mobile app.
ステップ2： On あなたの請求書、までスクロールします Download Your Bill をクリックし View Your Detailed PDF to view, download, or save your bill.
Your digital bill is just like the paper one – same look, same details, just easier to access.
Yes, you can view and download past bills from the last 25 months with 法案履歴 on マイエネルギーセンター or the My Energy Center mobile app. Simply, go to your 法案履歴 [請求]タブ.
You can view, download, or print your digital bill directly from 私のエネルギーセンター 必要なときはいつでも。
ステップ1： MFAデバイスに移動する あなたの請求書 知る tab, or navigation bar on the mobile app.
ステップ2： On あなたの請求書、までスクロールします Download Your Bill をクリックし View Your Detailed PDF to view, download, or save your bill.
Yes, your information is secure. With paperless billing, there is less risk of lost mail or mail fraud. Digital bills are more secure and can only be accessed when you log in to My Energy Center.
In My Energy Center, you can sign up for payment reminders five days before your bill is due.
ステップ1： あなたのにログインします 通知設定 on My Energy Center.
ステップ2： サインする お支払い通知 by email, text, or both.
Sample email reminder
Sample text reminder
After you’ve been transitioned to paperless billing, you can update your billing preferences anytime on マイエネルギーセンター or the My Energy Center mobile app.
私のエネルギーセンター
ステップ1： ログイン時に プロフィール from My Energy Center.
ステップ2： 下にスクロールして 私のサービス住所 セクションをクリックして 三つの点 in the corner, where you can select the option to Cancel Paperless Billing.
Yes, you can call our Customer Care Center at 1-800-411-7343 to speak to an agent who can walk you through the opt-out process.
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Paperless billing is a much friendlier option for the environment. It reduces waste and clutter in your home.
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It’s more secure. Paper bills sent through the mail can be lost or stolen.
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It’s convenient. Your energy bills and statements are at your fingertips and can be viewed anytime online or in the My Energy Center mobile app.
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It saves you time! You don’t have to write out a check, find or pay for a stamp and have to remember to put the payment in the mail.
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We have plenty of secure digital payment options available to pay online including Apple Pay®, Google Pay™, Venmo®, PayPal®, or other convenient methods.
Paperless billing not only helps reduce waste, but it also helps cut down on the amount of pollution caused by making paper, printing paper and delivering it.
