Language and Accessibility | San Diego Gas & Electric

COVID-19 Update

To keep our customers and employees safe, we have temporarily closed all of our branch office payment locations. Please consider using our alternative payment locations. Also, if you are having trouble paying your bill, don’t hesitate to call our Customer Contact Center at 1-800-411-7343 to make payment arrangements. For more info on what we are doing to help our customers through the pandemic, visit our COVID-19 page.

We’re Committed to Providing the Best Service for All of Our Customers

At SDG&E, we strive to provide our customers with service that meets their unique needs. If you have a disability or you’re over the age of 62, tell us so that we can tailor our support.

We provide a variety of resources for the hearing- and sight-impaired:

TDD/TTY Phone Numbers

Our phone number for TDD/TTY users is 1-877-889-7343.

Braille appliance markings

Technicians can mark the control knobs on ovens with adhesive Braille dots for the visually impaired. To request this service call 1-800-411-7343.

Bills in Braille

Request a Braille bill by calling 1-800-411-7343.

Accessible documents

Visually-impaired customers can request assistance by sending an email to the accessibility team.

Additional resources

Email our accessibility team with questions and comments on sdge.com

Visit one of our accessible offices.

Learn more about bill assistance programs.
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