Accessibility Services

We have an ongoing commitment to understand and serve the needs of our customers. If you tell us that you have a disability or are a senior citizen (age 62 and over), we will note that information, which will help us to serve you better.

TDD/TTY Phone Numbers

Our phone number for TDD/TTY users is 1-877-889-7343.


Requesting Braille Appliance Markings

Technicians can mark the control knobs on ovens for the visually impaired. They use adhesive Braille dots to mark the dial in 100 degree increments. To request this service call 1-800-411-7343.


Requesting a Braille Bill

Residential customers may request a Braille bill by calling 1-800-411-7343.  


Requesting Accessible Documents

Customers who may be experiencing problems accessing the contents of a PDF document may request assistance by sending an email to the accessibility team. We will provide a reasonable alternative that conveys the information.


Additional Help and Information