In the beginning of the COVID-19 crisis, SDG&E put emergency customer protections in place to help ease the financial burden many Southern Californians were suddenly feeling. We recognize that this is still a challenging time for many customers, but SDG&E wants to help. We have many programs and services that can provide immediate financial assistance and help you avoid service interruptions. The California Public Utilities Commission (CPUC) has extended the emergency customer protections to June 30, 2021. Regular program certifications, credit and collection activities, and payment policies will resume as part of normal operations on July 1, 2021.