The Smart Meter Opt-Out Program is for residential customers who prefer not to have a smart meter at their home. For a fee, this California Public Utilities Commission (CPUC)-approved program allows customers to choose an analog meter for their home instead of a smart meter.
You can indicate your preference to opt-out of having a smart meter by calling 1-877-357-8525, mailing in an opt-out form, signing up online at sdge.com/smartmeter, or by visiting one of our Branch Office locations to sign-up in person.
The opt-out costs include the necessary field visit as well as the costs associated with maintaining two separate meter programs. In addition, the monthly fee covers the costs to manually read and bill your meter on a monthly basis.
To get started on the opt-out program, a technician will visit your home to perform a basic check on the existing metering equipment and install color-coded tags to identify opt-out participation.
In some cases, the technician may exchange the meter if it’s been identified for an upgrade. In addition, a meter reader will visit your home on a monthly basis to read your meter for billing purposes.
Once we receive your request to opt-out, we’ll process your request right away. We anticipate completing requests within a 1-2 week timeframe, depending on the volume of requests we receive. If you have special needs requiring an appointment, please contact us at 1-877-357-8525.
Yes, if you mail in an application, you’ll be required to sign a form indicating your agreement to opt- out. If you sign up online, over the phone, or in person, your acceptance of the program terms is considered your authorization.
For your convenience, you may pay the initial fee over a three-month period. If the initial fee isn’t paid in full within the allotted timeframe, you’ll be removed from participating in the opt-out program and returned to smart meter service.
Yes. If you opt-out, you're responsible for the associated fees incurred. If you change your mind, the fees aren't refundable. Please keep in mind that you can only opt-out one time per service address, per calendar year.
Yes. If you want to enroll in the opt out program, we need to hear from you. Even if you do not have a smart meter installed currently and you want to opt out, please notify us with your meter preference. If we do not hear from you, we will assume that you want a smart meter at your home and will follow up with a smart meter installation.
If you had requested to be on our smart meter delay list, we need to hear from you if you want to participate in the opt-out option. if you have not yet responded to our attempts to contact you, please notify us with your meter preference or we will assume that you want a smart meter at your home and will follow up with a smart meter installation.