The qualifying person must live at the address where the allowance will be given. The qualifying person’s name does not have to be on the bill; however, the person who is listed on the bill must sign the application.
Equipment is for home-use only.
Equipment used for therapy rather than for life support generally does not qualify for Medical Baseline.
This includes whirlpool pumps, heating pads, vaporizers, humidifiers, pool or tank heaters, saunas, or hot tubs.
Equipment must have a medical purpose in itself to qualify. For example, refrigerators used to keep insulin cold do not qualify.
You may be asked to renew and update your application even if the doctor has certified your condition as permanent. When we do this, we’ll mail you a renewal notice.
You must notify us if the medical equipment is no longer needed, or if the person using it no longer lives at the address where the allowance is given. Email us at medicalbaseline@sdge.com or call us at 1-800-411-7343.
While we do our best to avoid outages, we cannot guarantee that the power will always be on. It is recommended that you make arrangements for a back-up power supply if you require life support equipment.
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