If you meet specific income guidelines, the Family Electric Rate Assistance (FERA) program offers lower electricity rates based on usage.
When your usage reaches tier 3, you will be billed at the lower tier 2 rate.
If your energy use does not reach tier 3, the FERA discount will not be applied to your bill. Eligible customers will see the discount within 30 days of receipt of your application.
Ways to Apply
For existing customers
Have a current bill handy as you will need your account information.
For newly established customers
If you are a new customer or don't have an account number
Call 1-877-646-5525 and use our automated system to apply.
Email us at email@example.com or call us at 1-800-411-7343.