Information listed here includes when an outage was reported, how many customers are potentially affected, what the approximate cause is and when we expect the outage to be restored.
Several of those numbers are estimates that may change as SDG&E gathers more information about a particular outage. For instance, as parts of a circuit are restored to service following an outage, the number of affected customers will probably decrease.
Also, the estimated restoration is likely to be refined as SDG&E crews move to repair an outage. When an outage call comes into SDG&E, we try to determine if there is a visible cause (a downed power line, a transformer disruption, etc.). If we know the approximate cause, we assign an estimated restoration time based on our knowledge of how long it has typically taken us to repair similar problems.
Once our crews arrive at the scene, they will make a visual inspection, which may cause us to revise the restoration estimate. And, finally, as the crew works to restore power, we may revise the estimate again based on any new issues they uncover as they work.
If we do not know the cause of the outage, which frequently is the case with underground power lines, we refrain from making an estimate until we know the approximate cause.
This map indicates unplanned neighborhood outages for SDG&E’s electric service regions. The legend shows general numbers of customers affected in a specific area.
Use your Cursor
Roll your cursor over the colored dots in the map to get specific outage information including: portions of communities affected, start date/time, estimated restoration time, circuit number, approximate number of customers affected and cause.
Outage Details List
Click on Outage Detail List in the left navigation bar to get an at-a-glance listing of all communities affected. You can also double-click a colored dot on the map to jump to this details page, with the selected outage highlighted.
Returning to the map
- click the map icon at the top of the details page, or
- click Outage Map in the left navigation bar, or
- click your browser Back button.
The outage information is updated every few minutes. In order to display the most updated information, REFRESH or RELOAD your browser.