During the Pacific Southwest Event on Sept. 8, 2011, SDG&E began a broad and multi-pronged effort to communicate information with customers. The immediate obstacle to overcome was determining how to best communicate with the millions of customers who, as a result of the widespread outage, were without a television, had unpredictable cell phone signals and limited radio and Internet access. Within minutes, the first of 123 Twitter messages was sent.
SDG&E and San Diego Gas & Electric are registered trademarks of San Diego Gas & Electric Company.
© 1998-2013 San Diego Gas & Electric Company. The Trademarks used herein are the property of their respective owners. All rights reserved.
