Vice President, Customer Services, Chief Customer Privacy Officer
Caroline Winn is vice president of customer services and chief customer privacy officer for San Diego Gas & Electric (SDG&E), one of Sempra Energy’s regulated California utilities.
As vice president of customer services, Winn oversees all customer-related activities for SDG&E, including call centers, energy efficiency, demand response and customer assistance programs, customer privacy, revenue cycle activities, corporate brand, marketing and customer communications.
Since joining the company in 1986 as an associate engineer, she has held a number of leadership positions with SDG&E and SoCalGas, including various positions within the electric transmission and distribution engineering and operations areas. Prior to her current position, Winn was director of supply chain management for both SDG&E and Southern California Gas Co. (SoCalGas). Previously, Winn was director of transmission and distribution asset management where she was responsible for distribution planning, electric reliability, compliance management and information technology management.
Winn has a bachelor’s degree in electrical engineering from California State University Sacramento and is a registered professional engineer in the state of California. Winn serves as the Corporate Walk Chair for the Leukemia and Lymphoma Society’s Light the Night Walk and is the Vice Chair of the Board of Directors of the Classroom of the Future Foundation. Winn also serves on the Board of Directors of the California Restaurant Association.