How We Protect Your Account Information

Our Committment To You

We are committed to protecting your personal information online by keeping it secure and confidential.

How It Works

When you login to My Account, your account number, meter number and zip code are sent to us over the Internet from your computer to ours using Secure Socket Layer (SSL) technology.

The information is encrypted on your computer, sent through the Internet as jumbled code and decoded on our secure servers. It cannot be read in transit by anyone but our servers and your computer.

After Logging Into Our Secure My Account Server

Once you are logged into our system, you can be sure that your transaction is secure in two ways:

• Look for a small padlock symbol usually located in the lower right corner of your browser window. A closed or locked padlock indicates a secure connection.
• Look for “https://” at the beginning of the web site address or URL in the address window of your web browser. The “s” indicates a secure connection.
• Read our full privacy policy