Sign Up for My Account
Make secure payments, manage your bill, and get your energy use information with My Account. You’ll enjoy the advantages of:
- Paperless billing
- 24/7 access
- Paying online immediately or setting up automatic payments
- Access to 25 months of account activity and information
- Ability to link, view and pay multiple bills at the same time
Participating in online bill pay is free. However, some financial institutions may charge a fee for electronic fund transfers. Please check with your bank or credit union about any applicable fees.
- All residential and business customers billed by SDG&E®
- Account must be in good standing, without any existing payment arrangements and without more than one returned check in the last twelve-month period.
- Customers enrolled in Level Pay may enroll
Changes to Information
- Sign in to My Account to notify us of changes to your bank account information, address, etc. or contact Customer Service by email or at 1-800-411-SDGE (7343).
- Inaccurate information may result in electronic payments being refused by your financial institution.
- SDG&E will not be responsible for losses, expenses, or other liabilities that result from inaccurate information or failure to provide us with timely notification of changes.
- If your payment is ever rejected by your financial institution because of insufficient funds, closed/unauthorized accounts, or other reasons, SDG&E will pass through any assessed charges. Check with your financial institution for possible charges it may impose.
- If your payment is rejected, SDG&E will charge an $8.00 processing fee on your next bill.
- SDG&E reserves the right to terminate your participation in SDG&E My Account if your financial institution refuses to make payment more than once within a twelve-month period.
To withdraw from My Account, you must unlink all of your bill accounts on the Manage Accounts screen. Once all bill accounts have been unlinked, they can no longer be accessed online, and thereafter no notifications will be sent and no online bill payments can be made through My Account.