With Critical Peak Pricing, it matters when you use energy. Critical Peak Pricing is designed to provide you with more accurate information regarding the cost of energy, so you can make informed decisions about how and when you use electricity. When electric supplies are expected to be low, SDG&E will contact you to request a reduction in your energy consumption. Contact your Account Executive or call the Business Contact Center at 1-800-336-7343 for help in making Critical Peak Pricing work for your business.
To participate, complete the required forms
We will periodically send out notifications regarding CPP-D Bill Protection, anniversary dates, and other useful information.
Please use this communications contact form to provide contact information for yourself and/or another individual to receive updates from us.
You are responsible for ensuring the accuracy of the contact information provided and for notifying us when changes to the information occur.
Event Notification form
In addition to posting alerts on its website, SDG&E will provide notice of Critical Peak Pricing events to customers by 3 p.m. the day before an event is activated.
Complete this form to designate the method of communications you are requesting for this particular service address.
Capacity Reservation Election form
Complete the Capacity Reservation Election form to reserve the specific level of capacity that best suits your needs. If you do not complete this form, you will be defaulted to the pre-set capacity reservation level.
If you would like to opt-out of Critical Peak Pricing, complete this form.
Mail or fax to:
San Diego Gas & Electric
Attention: Critical Peak Pricing
8306 Century Park Court, CP42I
San Diego, CA 92123
Questions? Contact your Account Executive or call the Business Contact Center at 1-800-336-7343.
Frequently Asked Questions
How many events can be called and when?
CPP events may be called up to 18 times per calendar year. They can occur year-round, seven days a week from 11 a.m. to 6 p.m.
What triggers a CPP event?
We may call a CPP event when reductions in electricity use by customers are needed during periods of high electric demand or when electric system reliability is in jeopardy. The most common triggers are based on system load and temperature.
Other triggers can include electrical emergency alerts issued by the California Independent System Operator (CAISO) or an SDG&E system emergency that affects local grid operations.
Am I required to shut off power during a CPP event?
No. Customers are not required to reduce electric load during a CPP event. However, if your electric usage is not covered through a capacity reservation, all electric usage during a CPP event will be charged at a rate that is significantly higher than the normal Time-Of-Use rates. We can help you plan your demand reduction strategies ahead of time, so you can respond without major disruption to your operations when an event is called.
Can a CPP event be cancelled after it is called?
An event called as the result of an electrical system emergency alert issued by the CAISO can only be cancelled by the CAISO. For every two CPP events cancelled by the CAISO, one CPP event will be credited towards the maximum number of events that can be called during the year. CPP events activated based on criteria other than electrical system emergency alerts issued by the CAISO cannot be cancelled.
Where does SDG&E get the temperature forecast?
The source for temperature forecasts is the Weather Channel*.
What if the actual temperature on a CPP event day is lower than the temperature forecast from the day before? Can SDG&E cancel the CPP event?
SDG&E relies on forecasts so that we can give customers time to prepare for critical use periods. Because many businesses invest time and money into being able to respond to load reduction requests, we understand that it would complicate the situation to cancel a CPP event and have the business community keep re-adjusting their operations.
Can I find out what SDG&E’s daily system peak was or find out what the peak demand forecast is for the next day?
SDG&E’s system load information is available on the OASIS page on the CAISO website*, where you can view hourly system load and forecasts for each utility’s system within the CAISO control area.